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Trust Center Updates

Changes in Subprocessor

Subprocessors

We have changed our customer relationship management provider from Pipedrive to Twenty. Twenty is operated by Twenty.com PBC and processes data in Frankfurt, European Union.

The data involved is business contact information — names, roles and contact details for the people we work with at client and prospective client organisations. Platform data belonging to your organisation is unaffected: it remains in the region set out in our Terms of Service, and Twenty has no access to it.

Welcome to Optible AI's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
  • South Australian Tourism Commission
  • For Blue
  • Department of State Development | Adelaide SA
  • TECHSOUP
  • Global Citizen ⭕
  • Lot Fourteen

Documents

COMPLIANCEISO/IEC 27001:2022

Security Grades

We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.

Training

We provide security awareness training to all employees to ensure that they are aware of security best practices.

Change Management

We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.

Physical & Environment

We have physical and environmental controls in place to ensure that our data centers are secure and reliable.

If you need help using this Trust Center, please contact us.
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